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Why pay for advertising that does not generate
sales? Before you part with your cold hard cash,
consider various ways to increase and maximize
your conversions. The term "conversion" simply
represents the number of website visitors that
take the action that the web publisher desires.
In most cases, conversion refers to an individual
browsing a website and then purchasing the products
or services being sold. Webmasters measure conversions
in order to judge the effectiveness of Pay-Per-Click
advertising and other advertising campaigns.
In order to track the ROI (Return On Investment)
of any advertising campaign, effective conversion
tracking must be deployed. Webmasters commonly
use unique URLs, scripting, log analysis, and/or
cookies in an attempt to track the number of visitors
that make a purchase as a result of specific advertising
campaigns. By evaluating log files and tracking
systems, webmasters are able to track a website
visitor's behavior and actions within a site,
and this helps webmasters determine what advertising
is the most effective. After all, the goal is
to make more money than is spent! Typically, log
file analysis alone is not sufficient to effectively
analyze each individual visitor's actions and
behaviors.
It is difficult to predict what advertising and
advertising mediums will increase sales and return
the highest ROI. Before you to begin advertising,
you should analyze web data. If you typically
have a low conversion rate on downloads-to-sales,
spending money on advertising may not produce
significant results or a high ROI. So before you
part with your hard earned money, take a look
at how to maximize your sales.
Before you begin advertising, you should analyze...
1. Download-To-Sales Ratios
Prior to purchasing any advertising, take a good
look at your download-to-sales ratio, and see
how well your existing website converts. At minimum,
you should be seeing a 1% conversion rate on software
downloads. Some vertical-market products can achieve
conversion rates as high as 20% or even 40%, but
they have a far more targeted audience. Regardless,
the conversion ratio should be optimized prior
to purchasing any advertising.
2. Customer FeedBack
Listen to your customers, and solicit pre-sale
and post-sale user feedback. Often, customer comments
will lead to small changes that will have a positive
impact on sales. Customers can be a captive audience
-- listen to what they are saying, and make adjustments
when similar comment patterns emerge.
3. Uninstall Survey
Include an uninstall survey in your software to
get a better sense of why your customers are uninstalling
your product instead of purchasing it. This information
can also lead to product changes that will result
in increased sales.
When you have assessed and maximized your conversion
ratio, its time to look at advertising options.
Keep in mind that the more you are able to target
your advertising, the higher your conversion rate
is likely to be. Statistics clearly show that
if you know your audience, and you target your
advertising to your audience, the advertising
will convert at a much higher rate than non-targeted
advertising.
Do not be afraid to experiment. Try unusual mediums,
and test customer reactions to split-testing.
As a webmaster, you have a whole host of tools
that allow you to track the actions that your
visitors take. Use these tools to analyze and
test theories that relate to conversions.
Webmasters should employ the following tracking
methods to evaluate customer actions...
1. Logs
When determining areas of low conversion, evaluate
weblogs. Look at the abandon rate by viewing single
access web pages.
2. Web Cookies
Use cookies to track the actions that visitors
take on a website; do they return and purchase
at a later date?
3. Javascript
Many webmasters track customer actions using javascript
that is embedded in the webpages.
4. Landing Pages
Unique URLs or special landing pages can be instrumental
in tracking the success of an advertising campaign.
They are also helpful when you conduct split-testing.
sending users to different web pages, and then
tracking the result for each.
5. A/B Split-Testing
When in doubt, conduct an A/B Split test, which
will allow you to determine what text, graphics,
or promotional advertisement is most effective
in closing the sale. A/B split-tests typically
alternate between offering website visitors a
different presentation of the same material. After
a number of impressions, the split-test should
indicate which presentation closed the sale more
often.
It is no secret that you have to spend money
to make money. But before you do, make sure that
you will get the most bang for your buck by maximizing
your conversion rate.
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The Keyword Search
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