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Most webmasters make the assumption that more
traffic equals more sales. And while that may
be true in some isolated examples, it is not necessarily
true in most situations. It is more often the
"quality" of the traffic that a website gets that
will directly impact the rate at which the traffic
converts from web visits to actual sales.
Any webmaster that has taken the time to evaluate
web logs and conversion rates will tell you that
all web traffic is not created equal. It is a
myth to think that any web traffic is good traffic,
and it is a complete fallacy to think that the
more visitors that come, the more will buy. The
most effective web traffic is qualified, and the
best web traffic not only has an already-existing
interest in your product or service, but is also
looking for a solution and is ready to purchase.
In order to properly understand a sales cycle,
we need to take a close look at a website's design,
and understand the value of a website and its
influence and impact on sales. A "sales funnel"
refers to the concept that the vast majority of
visitors only have a cursory interest in the materials
provided; the longer a visitor remains on the
website or takes the desired actions, the deeper
into the "sales funnel" they will go, and the
likelihood they will eventually make a purchase
increases. The goal is to move prospective customers
further into the sales funnel.
For example, a website visitor expresses a preliminary
interest in a topic or product. The website visitor
investigates solutions or content that encompass
their topic of interest. In order to maintain
the website visitor's interest, you must provide
information on the content or product they are
seeking. Additionally, the website must instill
confidence in the visitor that the solution you
have to offer will satisfy their need and solve
their problem. The final stage of the sales funnel
involves closing the sale. Close the sale by encouraging
customers and by telling them what actions they
should take.
The more website visitors who move through the
funnel, the more sales will be closed. If the
vast majority of website visitors do not have
a legitimate interest in the product or service,
moving them through the sales funnel can be a
challenge. The goal is to attract a large volume
of potential customers who have an interest, are
looking for a solution, and have the money to
spend on a solution.
Some website visitors are simply a waste of bandwidth.
They may not have any interest in your products
or services. And not only do they not have a need
for your product or services, they may have compatibility
issues, or no desire to spend any money. By targeting
the right types of traffic, you can increase the
number of closed sales.
Make the most of your web traffic by targeting
your advertising. All web traffic is not created
equal.
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