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Many large companies and government agencies,
particularly those in the USA, use "purchase orders"
as part of their ordering process. Purchase orders
are legal documents, which are essentially a commitment
to pay the vendor for the goods or services listed
on the purchase order. When a purchase order is
accepted, the vendor is agreeing to extend credit
to the purchaser as per the terms listed on the
purchase order. In the United States, almost all
government agencies, school systems, and many
large companies make purchases only by using purchase
orders. If you wish to sell to these groups, you
will need to be willing to accept their purchase
orders.
Information Contained In A Purchase Order
A purchase order should contain both the vendor's
information as well as the purchaser's information,
including the address, phone and fax numbers,
and other contact information. The purchase order
should also contain payment terms, requested delivery
dates, item identification, order quantities,
price quote amounts, shipping terms, and total
costs.
Payment Terms
When you accept a purchase order, there are typically
payment terms included. The most common payment
terms are 30, 60, or 90 days, but it can be virtually
anything, so the terms sometimes need to be negotiated
and agreed upon.
Location Problems
If you are in a different country from the purchasing
company, managing purchase orders can sometimes
be a problem. In such situations, you might consider
working with your ecommerce service provider to
accept purchase orders on your behalf.
Legalities
Laws are not global -- they are bound by the borders
of countries. If you are located in one country
and you accept a purchase order from another country,
it can often be difficult to enforce legally.
A third-party ecommerce company may be better
suited to manage foreign purchase orders on your
behalf.
A Number Is Not Enough
It is best to obtain a physical copy (by fax or
postal mail) of the actual signed purchase order.
Many companies may attempt to provide only a purchase
order "number" which will not be significantly
helpful if you have a collection problem or a
dispute regarding the items ordered, quantity
ordered, quoted price, etc.
There are a variety of reasons that companies
use purchase orders as part of their purchasing
process, but the bottom line is that you will
be leaving business on the table for another company
if you don't accept purchase orders from reputable
companies.
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